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Saturday, 9 August 2014

The IT Skeptic's RealIT Radio Episode 3: The Real Problem with IT (and ITSM)

In the third episode of RealIT Radio we explore the real problem with Real IT - the underpinning cause of so many of our dysfunctions and challenges. Then we look more specifically at IT Service management (ITSM) and the fundamental problem with the ITSM industry, and the main problem with ITSM approach or method.  (30 minutes)